Free salon tools

Salon WhatsApp Message Templates

Twelve ready-to-send messages for the moments that matter: reminders, thank-yous, review requests, birthdays and seasonal offers. Add your details once and every message fills itself in.

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Appointment confirmation

Right after booking
Hi Sara, your hair spa appointment at Glow Studio is confirmed for Friday at 4:00 pm. If anything changes, just reply here and we'll sort it out.

Reminder the day before

Evening before the appointment
Hi Sara, a quick reminder that we'll see you tomorrow at 4:00 pm for your hair spa at Glow Studio. Please reply if you need to change the time.

Same-day reminder

Two hours before
Hi Sara, we're getting ready for your hair spa at 4:00 pm today. See you soon at Glow Studio!

Thank you after a visit

Same evening
Thank you for coming to Glow Studio today, Sara. We hope you love your hair spa. If anything doesn't feel right in the next few days, message us and we'll fix it.

Google review request

The day after a good visit
Hi Sara, it was lovely having you at Glow Studio. If you were happy with your hair spa, would you mind leaving us a quick Google review? It really helps a small salon like ours: https://g.page/r/your-review-link

Birthday wish

On the client's birthday
Happy birthday, Sara! ๐ŸŽ‰ Everyone at Glow Studio wishes you a wonderful year. As a small gift, enjoy a special treat on your next visit this month.

Win back a client

When a regular is overdue
Hi Sara, it's been a while since your last hair spa at Glow Studio. Would you like me to keep a slot free for you this week?

Balance reminder

Polite payment follow-up
Hi Sara, just a gentle reminder that Rs 2,000 is still pending from your last visit to Glow Studio. You can settle it on your next visit or by bank transfer. Thank you!

Eid offer

One to two weeks before Eid
Eid Mubarak in advance from Glow Studio! Our Eid slots are filling fast. Book your hair spa now and get ready for the celebrations: https://g.page/r/your-review-link

Bridal & wedding season

Before wedding season
Wedding season is almost here! Glow Studio is now taking bridal and party makeup bookings. Message us to check your date before it's taken: https://g.page/r/your-review-link

New service launch

When you add a service
Something new at Glow Studio: we now offer hair spa! Be one of the first to try it. Reply to this message to book your slot.

Package sessions left

To bring package clients back
Hi Sara, you still have sessions left on your hair spa package at Glow Studio. Shall I book your next one for this week?

Want this done automatically?

Salonipy does this for every bill, every staff member and every day: billing, commission, stock and reports in one app. 7 days free, no card needed.

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Tips for salon WhatsApp messages

  • Use the client's name and the service they booked. It reads as a personal message rather than a broadcast.
  • Send reminders the evening before, not at 7 in the morning.
  • Keep offers for people who opted in. Frequent promotions to everyone get you muted or reported.
  • Ask for a review only after a good visit, and never offer a discount in exchange for it.
  • Reply to every response. A reminder that starts a conversation is working.

More ideas are in our guides on reducing no-shows, getting more Google reviews and winning back clients.

Frequently asked questions

Can I send these messages to many clients at once?

You can copy a template into a WhatsApp broadcast list. Broadcasts only reach people who have saved your number, so ask regular clients to save it.

When should a salon send appointment reminders?

The evening before works for most clients, with a short same-day message a couple of hours before for long or high-value appointments.

Is it okay to change the wording?

Yes, please do. Messages sound best in the way you and your team normally talk to clients.

Can Salonipy send these automatically?

Salonipy prepares reminders, birthday wishes, win-back messages and review requests with each client's details filled in, so you send them in one tap from the app.

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